Cashless car insurance claims make vehicle repairs easier after an accident — but many car owners in Assam still feel confused about the process.
If you are searching for cashless car insurance claim process in Assam, this step-by-step guide will help you understand:
- What to do after an accident
- How cashless claims work
- Which documents are required
- Common mistakes to avoid
This guide is written in simple language, especially for Assam car owners.
🟢 What Is a Cashless Car Insurance Claim?
A cashless car insurance claim allows your vehicle to be repaired at a network workshop, where the insurance company settles the repair bill directly with the workshop.
You only pay:
- Deductible amount
- Non-payable items (if any)
🟢 Step-by-Step Cashless Car Insurance Claim Process in Assam
✅ Step 1: Ensure Safety After the Accident
- Park the vehicle safely
- Check for injuries
- Take photos of vehicle damage and accident location
✅ Step 2: Inform Your Insurance Company
Call your insurance company immediately or register the claim through:
- Customer care
- Mobile app
- Website
They will provide a claim reference number.
✅ Step 3: Choose a Network Cashless Workshop
Cashless claims are possible only at network workshops.
If you are unsure:
- Which workshop is network
- Which workshop is reliable
👉 Anuja Solutions helps coordinate with trusted car insurance claim workshops in Assam.
✅ Step 4: Vehicle Inspection (Survey)
The insurance company appoints a surveyor who:
- Inspects vehicle damage
- Approves repair estimate
Do not start repairs before survey approval.
✅ Step 5: Submit Required Documents
Generally required documents:
- Insurance policy copy
- RC copy
- Driving license
- Claim form
- Vehicle damage photos
- FIR (only if applicable)
Documents may vary based on case type.
✅ Step 6: Repair & Cashless Approval
- Workshop repairs vehicle
- Insurance company approves claim amount
- Settlement happens directly with workshop
You pay only your share (deductibles / non-payables).
✅ Step 7: Vehicle Delivery
After repairs:
- Final inspection
- Sign satisfaction note
- Collect vehicle
🟢 Common Mistakes to Avoid in Cashless Claims
❌ Choosing non-network workshop
❌ Starting repairs before inspection
❌ Incomplete documents
❌ Believing false promises
Correct guidance can save time, money, and stress.
🟢 Cashless vs Reimbursement Claim (Quick Comparison)
Cashless Claim
- Network workshop
- Insurance pays workshop directly
- Less paperwork
Reimbursement Claim
- Any workshop
- Customer pays first
- Insurance reimburses later
🟢 How Anuja Solutions Helps in Cashless Claims (IMPORTANT)
We are not an insurance company.
We help customers in Assam by:
- Guiding them to the right cashless workshop
- Coordinating between insurer & workshop
- Assisting in inspection & documentation
- Avoiding unnecessary delays or rejections
Our focus is customer-first guidance, not
selling policies.
Frequently Asked Questions (FAQs)
Only in cases like theft, third-party injury, or major accidents.
No. Cashless claims are allowed only at network workshops.
Usually 7–15 days depending on damage and insurer approval.
Need Help With Cashless Car Insurance Claim in Assam?
If you are confused after an accident, contact us before visiting any workshop.
👉 We assist customers
across Guwahati, Dibrugarh, Silchar, Jorhat, and nearby areas.
If you are confused about insurance renewal, claims, or choosing the right workshop after an accident, Anuja Solutions provides customer-first guidance and claim coordination across Assam.