🧭 Introduction
Filing a car insurance claim can feel confusing — especially after an accident. Between paperwork, surveys, and approvals, most vehicle owners don’t know where to begin.
At Anuja Solutions, we help car owners across Assam handle insurance claims with confidence and zero stress. Here’s a simple, step-by-step guide to help you understand the motor insurance claim process and get your vehicle repaired without delay. 🚗💨
🔹 Step 1: Inform Your Insurance Company Immediately
The first step is to report the incident to your insurer as soon as possible.
Most insurance companies have a 24×7 helpline or app where you can raise a claim.
✔️ Note the Claim Reference Number.
✔️ Take clear photos of your vehicle damage and accident spot.
✔️ Avoid repairing the vehicle before the surveyor visit.
🟢 Tip: Save your insurer’s helpline and policy number in your phone for emergencies.
🔹 Step 2: File an FIR (If Required)
If the accident involves injury, theft, or major damage, you must file an FIR (First Information Report) at the nearest police station.
Keep a copy of the FIR and the acknowledgement.
⚠️ Skipping this step can delay your claim approval.
🔹 Step 3: Get the Vehicle Surveyed
After reporting the claim, the insurance company will assign a surveyor to inspect your car.
This step helps determine the extent of damage and repair cost.
Don’t start repairs until the survey report is done.
Be available during inspection for quick processing.
At Anuja Solutions, we coordinate directly with surveyors and workshops — saving you time and effort.
🔹 Step 4: Submit All Required Documents
Prepare the following documents before claim submission:
📄 RC Book copy
📄 Driving License copy
📄 Policy copy
📄 Claim form (filled & signed)
📄 FIR copy (if applicable)
📄 Repair estimate and photos
We help our clients organize and submit these documents correctly so your claim isn’t delayed.
🔹 Step 5: Repair and Claim Settlement
Once approved, your vehicle can go for repairs at an authorized cashless workshop.
If it’s a non-network garage, the insurer will provide reimbursement later.
At Anuja Solutions, we ensure the process runs smoothly — from survey to delivery — so you can drive stress-free again.
💡 Pro Tips from Anuja Solutions Experts
✅ Always renew your car insurance before expiry.
✅ Choose cashless claim for quicker settlement.
✅ Keep digital copies of documents on your phone.
✅ Verify your policy coverage every year.
🌟 Why Choose Anuja Solutions for Insurance Claim Help
✅ End-to-end claim support
✅ Trusted by 500+ car owners in Assam
✅ Cashless repair tie-ups with leading workshops
✅ Transparent updates at every stage
Whether it’s a small dent or major accident, our experts help you get your claim approved without stress or delay.
📞 Need Claim Support? Contact Us
👉 Call/WhatsApp: 9458109479
👉 Visit: https://www.anujasolutions.com
👉 Location: Assam (Serving Guwahati, Jorhat, Dibrugarh & nearby areas)