Introduction
Filing a car insurance claim can already feel stressful, especially after an accident or vehicle damage. But what makes it worse is waiting endlessly for the claim to be approved. You’ve submitted every paper, followed all the steps, and yet — days go by with no response.
Sounds familiar? You’re not alone. Many car owners in Assam face similar problems when filing a motor insurance claim. In this blog, we’ll uncover the top reasons claims get delayed and how you can avoid them easily with the help of Anuja Solutions.
1️⃣ Incomplete Documentation
This is the most common reason for delay. Missing papers such as the FIR copy, repair estimate, or RC details can hold up your claim.
✅ Tip: Always keep digital copies of all documents — insurance policy, RC, driver’s license, and photos of the damage. Anuja Solutions can help you prepare and submit a complete document set to speed up your process.
2️⃣ Late Intimation to the Insurer
Many policyholders wait several days before informing the insurance company about an accident or damage. Most insurers require intimation within 24–48 hours.
✅ Tip: Contact your insurer immediately after an accident. Or simply inform Anuja Solutions, and our team will handle the process for you.
3️⃣ Unapproved Garage or Vendor
If you send your vehicle to a garage not approved by your insurer, your claim may get delayed or partially rejected.
✅ Tip: Always choose authorized garages or Anuja Solutions’ partner workshops — we work directly with insurers to ensure cashless and faster repair settlements.
4️⃣ Policy Details Mismatch
Even small mistakes — like a wrong engine number or spelling in your name — can pause your claim approval.
✅ Tip: Double-check your insurance policy details regularly. If you spot an error, update it before filing a claim.
5️⃣ Surveyor Unavailability
The insurance company assigns a surveyor to assess the damage. If there’s a delay in their visit, your claim approval can be pushed back.
✅ Tip: Through Anuja Solutions, we coordinate directly with surveyors and ensure your inspection happens as quickly as possible — often within hours.
6️⃣ Pending FIR or Police Verification
For major accidents, theft, or third-party damages, a police report is mandatory. Any delay in FIR filing or verification can slow down your claim.
✅ Tip: File an FIR immediately and keep the acknowledgment handy. Our experts can guide you through this step smoothly.
7️⃣ Lack of Follow-up
Sometimes, everything is fine — documents, garage, and inspection — but your claim still takes time because no one is following up.
✅ Tip: Regular follow-ups make a huge difference. Anuja Solutions stays in touch with your insurer and ensures there’s no unnecessary delay.
How Anuja Solutions Helps You Avoid Claim Delays
At Anuja Solutions, we specialize in simplifying the car insurance process for vehicle owners across Assam. From filing claims to documentation and coordination with surveyors and workshops — we handle everything for you.
Here’s what makes us different:
✅ Assistance with insurance claim filing and policy renewal
✅ Coordination with authorized garages and surveyors
✅ Fast, transparent, and stress-free claim process
✅ Support for all major insurance companies
“Our mission is to help you get back on the road quickly, without the hassle of paperwork or delays.”
Conclusion
Delays in car insurance claims are common — but with the right guidance, they’re completely avoidable. Keep your documents ready, report incidents on time, and let professionals like Anuja Solutions handle the complex parts for you.
Drive safe, drive worry-free — with Anuja Solutions, your car and peace of mind are always in good hands.