Ensure everyone is safe and take photos of the damage, vehicle position, and surrounding area. Note the location, date, and time of the incident. Inform your insurer as soon as possible and avoid starting repairs before claim-related documentation is completed. If you need guidance regarding repairs or insurance claims, the Anuja Solutions team can assist you.

Cashless claim availability depends on your insurer's network garage presence in your city. Major cities like Delhi, Mumbai, Bengaluru, and Hyderabad have extensive networks. In smaller cities, availability varies. We assess your insurer and city and guide you on the best available option — cashless or reimbursement.

With complete documentation and a cashless claim, approval typically takes 1–3 working days. Reimbursement claims can take 7–15 working days after submission. Our active follow-up with surveyors and insurers significantly reduces these timelines in most cases.

Yes. We support insurance claims for all car brands — Maruti, Hyundai, Tata, Honda, Toyota, Mahindra, Kia, MG, and others. The claim process follows IRDAI regulations which are the same across brands and insurers. Contact us with your vehicle and insurer details for specific guidance.

No. Our claim guidance and coordination support is generally provided without any charge to customers. We work through our partner workshop network and help customers with claim-related assistance, documentation guidance, and workshop coordination when required.

We have experience coordinating claims with multiple private and public sector insurers operating in India including ICICI Lombard, Bajaj Allianz, New India Assurance, National Insurance, Oriental Insurance, HDFC Ergo, Tata AIG, and others.